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FLOWERS ONLINE COMPANY is one of the biggest flower marketing companies online that is always ready to take care of the fact that Your relatives, friends or business partners were pleasantly surprised with a beautiful bunch of flowers in any city of the world. We use all the possible ways of delivery – because we care only about that the addressee receives the flower greeting in a possible quickest time and in remarkable look!
Date of flower delivery
In most cases the flowers reach the addressee in 1-2 weekdays` time from the moment of payment depending on the indicated address and time table as well as holiday schedule of the concrete place.
The date of flower delivery can change in case the flower receiver has indicated another time, on case the indicated delivery address is incorrect or in case the receiver of the flowers is not at the indicated address himself/herself.
Flower delivery on holidays
If You have indicated Sunday or a holiday as a date of delivery, then the delivery will likely reach the addressee in the first or second weekday after the holidays.
The flower delivery will not be possible everywhere on Saturdays – then the flower delivery will reach the addressee in the first or seond weekday after holidays. In the biggest cities the flower delivery is still possible on Saturdays – the order must be made until 2 pm on Friday!
During the holidays like Christmas, St. Valentine`s day, Easter Mother`s day when people all around the world give flowers to everyone, we have lots of flower orders that is why You should order Your bunch of flowers already a couple of days before the holidays to make sure that these deliveries will reach the addressee on time.
Time of the flower delivery
In most cases the flowers are delivered in normal working hours 10 am until 6 pm but it can change. We really try to adapt to the needs of our clients, but a concrete delivery time of the day You have indicated we can not quarantee.
Address of the Flower delivery
You have to indicate a completely precise address of delivery, that is asked on making an order. In case the address is not complete or indicated not precisely, the delivery of the order can be late until the moment it is correct.
In case if none is found at the address indicated, the flower deliverer will probably leave the flowers at the door, at the neighbor or will connect with the addressee or will leave a note about the delivery.
We will try to do all the possible things that You received You flowers in a possible shortest time.
We can not guarantee the flower delivery on very specific addresses: for instance: army war parts, ships, planes, harbors, planes, campings etc. similar places, as well as if the institution in which the addressee is in has made a specific conditions of delivery or the addressee is too far from the inhabited areas.
If You want to send the flowers to hospital – please make sure if the adressee is still there. Sometimes a longer time is necessary to deliver to hospitals. Do not forget to indicate the number of the department in hospital and also the number of room. In this institution we will usually deliver the flowers only till the registration department and then the hospital personnel will deliver it to You.
Flower deliveries to funeral places takes a special preciseness that is why You should make Your order sometime beforehand. If You have missed the concrete date, order a responsible bunch of flowers for the relatives of the descendant, expressing your compassion in that way.
For delivery to the hotel, please indicate a full name and surname and number of room of the addressee. We guarantee the delivery only till the reception. It will be delivered to You by personnel of the hotel.
Payment of the flower delivery
All the flower orders have the same estimated extra payment in the amount of $19 for each address, that includes all kinds of additional expenses, including transport to secure that your bunch will reach the addressee in the chosen date.
In case the flower receiver refuses to acceot the delivery. As we have performed the delivery we keep the money for the delivery and leave the flowers in the closest possible place to the addressee.
Are the flowers delivered?
You can find it out in an easy way! Go to the compartment My purchase, register entering the same e-mail that You indicated when making an order and You will see Your purchases as well as the fact if Your order is accepted, is on it`s way to the addressee or it is already delivered.
Change or cancellation of the delivery date
You can recall Your orders delivery date after 2 weekdays or 48 hours before the delivery date if it has special purpose. Later it will already be on it`s way to the indicated address and You will not be able to recall it. During the holidays like Christmas, St. Valentine`s day, Easter, Mother`s day we receive lots of orders that is why You can recall Your order not later than 7 week days before the delivery date.
Complaints about the flower delivery
We do our work as well as we can so not to have any unnecessary misunderstandings with the terms of delivery please read all the delivery and service conditions. Making an order You automatically agree to all the delivery service conditions written in our web page. Of You still think that something did not happen the way it is written in our conditions send an e-mail and we will look through Your objections in 10 weekdays` time. If the objections are right – You will receive You money back 100%!
Payment. Product. Prices.
For some products it is possible to choose bigger or smaller bunch. It depends on what You choose, the price will change.
All the indicated prices in the shop are in American $.
All the flower orders have the same estimated extra payment in the amount of $19 for each address, that includes all kinds of additional expenses, including transport to secure that your bunch will reach the addressee in the chosen date.
The order is accepted for fulfilment only after the payment is performed.
The choice of flowers is so big that the offered flower compositions is only a tiny part of all the possibilities. Florists do their work with a sense of responsibility, forming each bunch of flowers as a new and remarkable work of art.
Sometimes due to the season, weather conditions or the chosen address, flowers You ordered can not be found. Florists will always try to make a wonderful composition of flowers that will correspond to the amount of money You have paid.
The flowers of FLOWERS ONLINE COMPANY are always fresh when they reach the addressee but their further maintenance and care depends on the person who receives them.
Argument Solvation
All arguments and disagreements about this contract, that can not be regulated between the parties in the way of discussion will be solved in the institutions of the Court of Arbitration of the Republic of Latvia according to the legislation acts of the Republic of Latvia in European Union. Electronical information change between the parties has the same force as the one written of the sheet of paper. Both sides are exempt of responsibility, if the contracting commitment became impossible because of independent, overpowering forces.
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